Accuracy of content

Colour variations

Although every effort is made to ensure product images reflect colours as accurately as possible, please be aware that actual product colours may vary from colours shown on your screen due to differences in monitors and settings.

Language translations

Product descriptions are translated both manually and by machine translation tools. A translation may not be the exact and original description of the product and is provided as a guide only. As such translations must not be relied upon in terms of the contract of sale.

Product sizes

The sizes displayed will be the sizes for the retailer country. So for example if the retailer is based in the UK, the shoe size selection is a UK standard shoe size, unless indicated otherwise. Note, the retailer country is displayed on each product page under the delivery information. If you are unsure please contact customer services for further information.

Size conversions vary considerably from brand to brand, so we recommend you check the manufacturers official website to ensure the accuracy of the conversions.

Electronic Goods

The plug fitting of mains operated electrical goods will usually be fitted with the plug for the retailer country, unless indicated otherwise. The wattage/voltage of electrical items will also usually be suitable for use in the retailer country. The retailer country is displayed on each product page. If you are unsure please contact customer services for further information.
Items purchased for use in other countries may require adaptors/converters, which may not always be provided by the retailer and it is the customers responsibility to source these if required.

Prescriptions

If an item you are purchasing does require a prescription for import into your country, this may be required by customs for the parcel to be released to you. Fruugo do not accept any responsibility for this, but will endeavour to assist you.

Price and description inaccuracies

We have taken reasonable precautions to try to ensure that prices and descriptions quoted on the Website are correct. Fruugo cannot be held liable for any inaccuracies or errors in pricing or descriptions.

Occasionally, an error may occur and goods may be either incorrectly priced or described in which case we will not be obliged to supply the goods at the incorrect price, or in accordance with the incorrect description, or at all. We reserve the right to correct any errors from time to time. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price or correct description. If we are unable to contact you or you do not wish to continue with the order at the correct price or correct description, we will cancel your order and refund the price you have paid.